Registration desk

The resgistration desk volunteers are responsible for making sure all the participants get checked in and to ensure food and goodies are provided to the participants. The registration desk also acts as the first point of contact for the participants/speakers, and as a help desk later during the conference. People might be confused and or might be unfamilar to the conference, here the registration desk clear all the doubts and queries the pariticipans or speakers may have.

Things to keep in mind

  • Communicate well
  • Go through the manuals and properly test the checkin system beforehand.
  • Be a team player, a team of 5-6 people at the desk is responsible for managing a massive crowd.
  • Ability to take initiative, in case of a tense/rush situaion the abilty to think on their feet and quickly sort the issues.

Responsibilites

  • Ensure all participants are checked in properly, this will be done by asking them for their tickets and id proofs (for student participants).
  • After checking in, making sure to direct the participants to the approprate events/programs happening. Say breakfast is being served it will be the responsibily of the regdesk to inform them and let them know how to reach there.
  • Handling the participants queries and doubts regarding the event or to help them solve issues while registering. Keep track of any rare case of issues, which later can be rectifed or brought to the attention of the team.
  • The ability and responsibilty to ensure a peacefull and smooth queue is maintained during registraion and creating a simple and easy to follow workflow for the participants/speakers to get themselves registered and collet their passes.